Welcome to the Support Center

If you need help with Graal, be it account-related troubles, difficulty entering the game, or maybe just a general question, you are at the right place !

Before you ask us a question, do have a look our Frequently Asked Questions (FAQ) section. We have compiled quite an extensive list of Questions and Answers as quick reference to common issues.

If you can't seem to find a solution in the FAQ pages, do try asking in the Communication Center. You can usually get a reply almost immediately from a fellow player or an administrator.

You can also open a help ticket on GraalDesk. You will then be able to submit questions directly to our dedicated Support staff and receive an accurate reply.